For sending email notifications on Pega, what should be configured at the case type level?

Enabling email notifications for the case type is essential for ensuring that notifications are sent out appropriately whenever events related to that case type occur. This setting allows the application to automatically trigger the sending of emails based on specific actions or statuses associated with the case.

By enabling email notifications at the case type level, you establish the framework for how and when notifications will be dispatched to users involved with the case, improving communication and enhancing user engagement. This configuration is fundamental as it lays the groundwork for integrating email capabilities into case workflows and ultimately supports effective information dissemination.

The other options, while potentially important in different contexts, do not specifically address the capability to directly trigger email notifications associated with a particular case type, thus making them less relevant for this specific requirement.