How does adjusting assignment urgency to 100 when a service level goal interval lapses affect the processing?

Adjusting the assignment urgency to 100 when a service level goal interval lapses means that the urgency for that assignment is raised to the maximum level, thereby prioritizing it for processing. This change in urgency does not stop or alter the ongoing service level processing but instead serves to emphasize the assignment's importance and drive immediate attention from the next available user or system resource.

By maintaining the existing service level processing, including any associated deadlines, while increasing the urgency to 100, the system ensures that actions around the assignment continue to progress. The focus is placed on enhancing the likelihood of timely resolution without abruptly halting other operational processes, thereby balancing urgency with procedural compliance.

This approach aids organizations in meeting their service level commitments while strategically managing work priorities.