How should you configure a requirement for sending an automatic email when a job application case reaches a specific assignment?

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Enabling assignment notifications for the case type is the most effective way to configure an automatic email to be sent when a job application case reaches a specific assignment. This setting allows the system to automatically trigger an email notification once a case reaches the designated assignment. By configuring assignment notifications, you ensure that the intended recipients receive timely alerts regarding the status or required actions related to the job application without the need for additional manual intervention.

Other options, while they may seem relevant, do not provide the same direct and seamless functionality. For instance, creating a case-specific notification template is important for customizing the content of your emails, but it doesn’t ensure that the emails are sent automatically when the case reaches a specific assignment. Linking the case to an email service would require additional setup and may not be necessary for simple notification purposes, making it less efficient for this scenario. Setting a reminder on the assignment may help prompt action but does not facilitate automatic email notifications, as it typically serves as a tool for user reminders rather than external communications.

Thus, enabling assignment notifications is the best practice for automatically notifying stakeholders when a case reaches a certain stage in the workflow.

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