What is the maximum recommended number of stages in a case?

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The maximum recommended number of stages in a case is centered around effective management and clarity in the workflow. Having seven stages, with a flexibility of plus or minus two, aligns with the typical best practices in case management. This recommendation ensures that the complexity of a case remains manageable for users, allowing them to maintain focus on the key objectives without becoming overwhelmed.

When the number of stages is kept within this range, it facilitates clearer communication and better understanding of the case progression among team members and stakeholders. Too many stages can lead to confusion and make it difficult to track the case’s status, whereas too few may not adequately capture all the necessary steps for resolution.

The range provides a balance that is crucial for efficient case processing, promoting both thoroughness and simplicity. Therefore, the answer highlighting seven stages is optimal for maintaining quality and efficiency in handling cases.

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