What should a visualization tool for package tracking do according to customer requests?

A visualization tool for package tracking should effectively communicate the journey of a package from its origin to its destination, which is best represented by showing a map of the package's travel path. This visual representation allows customers to easily understand where their package is at any given moment, providing clarity and transparency in the delivery process. A map visually conveys the distance traveled, the current location, and any significant transit points, making it highly intuitive for users to track their shipments.

Displaying a timeline of delivery events, listing all customer orders, or providing estimated wait times for deliveries, while potentially useful features, do not focus specifically on the geographical aspect of tracking a package. Instead, they serve different purposes that may not directly address the core functionality that customers are likely seeking in a tracking tool.