What type of notification is generated when a new assignment is created for a case?

When a new assignment is created for a case in a Pega application, an assignment notification is generated. This notification serves an important purpose: it alerts users that there is a new task requiring their attention within the case they are working on. The assignment notification is designed to ensure that the right individuals are aware of tasks that need to be completed, facilitating workflow and improving responsiveness in the case management process.

The purpose of this notification is to track active work items that require action, which is crucial for maintaining the overall progress of the case. By notifying the relevant users of newly created assignments, Pega helps organizations ensure that tasks are completed in a timely manner and prevents any bottlenecks in the case resolution process. This enhances collaboration and efficiency within teams who are handling multiple cases and assignments.